At QOP Construction, we run clearly scoped operational services where “done” is defined upfront. Delivery is measured on completed outcomes that matter in construction — from billing packages and invoice intake to compliance documentation and project logs — not on hours, seats, or general activity that leaves your team buried in catch-up work.
PeopleProcessPerformance
expertise in
Specialty Contracting
Building stronger, more connected teams
Two pillars of scalable growth
When growth stalls because hiring lags and teams are buried in admin, operations slow down. QOP Construction solves that. We support specialty contractors with targeted recruitment for critical operational roles and outcome-based operations support that owns defined workflows — from trade billing and pay apps to AP, AR follow-up, and document control — delivering measurable results instead of vague “hours.” One partner for hiring and execution, built to scale as your workload grows.
Built to scale growth
Work measured by results
Hire better talent
Outcome based operations support
QOP Construction provides outcome-based operations support for specialty contractors who self-perform trade work and operate under general contractors or prime contractors. We remove administrative bottlenecks so your team can stay focused on field execution, production, and profitability. No hourly outsourcing. No generic admin help. Just completed operational work — delivered consistently.
QUALITY OPERATIONS, QUALITY TALENT, REAL IMPACT,
A model built around defined outcomes
QOP Construction operates on an outcome-based model, where payment is based on work completed and verified against predefined standards aligned to your trade scope and project requirements. The process begins with a discovery call to identify essential support services and clearly define what “done” looks like for your team. We then align these standards with your systems to ensure seamless workflow integration. For work that is less repeatable or requires continuous coordination, we provide a dedicated specialist on a monthly basis.
Our most requested services
Accounts Payable Invoice Intake
Handle slow, error‑prone invoice processing and approval routing
We handle routine vendor invoice intake, verify details, apply job and cost codes, and route invoices for approval so nothing gets lost or delayed. We capture exceptions and document reasons clearly, giving your team visibility into what’s blocked and why. At QOP Construction, we integrate seamlessly into your existing systems so invoices move through your approval process with consistent tracking and audit-ready records.
Subcontractor Compliance
Track and resolve missing lien waivers, COIs, and W‑9s
We manage compliance document workflows, including requesting, tracking, and logging lien waivers, certificates of insurance, and W-9s required for each project. We keep documentation current, flag missing items with clear notes, and escalate blockers so approvals and pay applications are not delayed. QOP Construction ensures compliance steps are visible and auditable, reducing legal exposure and payment friction.
Document Management
Organize and control construction documents to prevent misfiling and delays
We maintain your construction project documentation — RFIs, submittals, transmittals, and revisions — with consistent filing, version control, and due-date tracking. We follow up on responses and escalate blockers with context so your teams aren’t chasing files or status updates. At QOP Construction, we integrate these records into your workflow to create a reliable, searchable trail from request to completion.
Accounts Receivable Follow‑Up
Chase overdue payments and follow up on slow receivables
We run structured follow-up on client invoices and statements, sending from your system, documenting responses, and updating promised payment dates. We log disputes and missing backup with clear context so your internal team has accurate status at a glance. Our work keeps aging receivables visible and actionable without internal staff chasing every account.
Change Order Log & Backup
Update and document change orders to prevent approval gaps
We update and maintain your change order log, attach required backup, and document approval status so downstream billing and cost reporting remain accurate. We chase approver responses and record dispositions to ensure nothing slips behind project execution. QOP Construction keeps these records clean and ready for billing inclusion or audit without leaving status to chance.
Safety Recordkeeping Admin (OSHA Logs)
Maintain accurate, audit‑ready OSHA and safety records
We maintain OSHA incident records and update safety logs with clear dispositions to keep compliance documentation current and organized. We correct records when needed and flag unclear situations so your team can act with context and confidence. Our administrative handling integrates safety recordkeeping into your operations without adding complexity to your workflow.
Tailored Service
Custom work items built around your workflow
You tell us the workflow you want off your plate. We map it into clear work items, define inputs and “done,” set exception rules, then connect it to the right systems so delivery is consistent and auditable with QOP Construction.
Dedicated Full-Time Specialist
Flexible tasks that do not fit our fixed outcome model
If a traditional model fits better, you can work with a dedicated full-time specialist through us. They focus on your workflows day to day, integrate into your tools where needed, and handle a wider mix of tasks that are hard to standardize into work items.
Frequently Asked Questions
Everything you need to know
How do we decide what services to start with?
We start with a discovery call, then prioritize the services creating the most operational load or business risk for your project and finance teams, as long as they can be defined with clear completion rules that match construction requirements like pay apps, vendor intake, or compliance docs. We only take on services that can be scoped tightly enough to execute consistently, so expectations and outcomes are aligned. QOP Construction ensures priorities stay clear and defined.
How does work enter the workflow?
It depends on the service. Work can enter through integrations, system triggers, scheduled batches, shared queues, or an agreed handoff process with your team so tasks flow cleanly across financial and project tools and roles. The intake method is defined per service so there is a consistent flow that matches construction ops cadence and minimizes lost or delayed items. QOP Construction tunes intake into your existing systems and patterns.
Do you work in our systems or your systems?
Either, depending on what makes delivery clean and trackable and consistent with your operational rhythm. Sometimes we operate directly in your tools, sometimes we use ours, and sometimes we connect both so the workflow stays aligned between field, office, and finance. We adjust to how your construction teams work to ensure outcome visibility and traceability, not just task handling ambiguity.
How do you define what counts as “complete”?
Each service is broken into outcome types with written completion rules that reflect how work progresses within construction operations. If evidence is required, like a confirmation, status change, record update, or log note, that requirement is defined upfront so every completed item has clear audit value. We tie every work item to a defined construction outcome, not just effort or presence.
How does pricing work?
Pricing is outcome-based and tied directly to completed work that meets documented construction completion rules. Each outcome type has a unit price based on what completion means operationally for pay apps, invoice intake, AR follow-up, or compliance tracking. Most clients use a recurring service commitment with usage applied based on completed outcomes; out-of-scope or blocked items are not counted as completed work to ensure spending reflects what is actually delivered.
What does onboarding look like?
We align on scope and outcomes, confirm the intake method, set up the tooling or integrations required, then run a short ramp to validate that completion rules match real day-to-day work and construction workflows. After that, delivery runs in steady state using the same definitions and pricing, so your internal team gains stable support and predictable outputs rather than one-off coordination overhead.
“We partnered with QOP Construction to manage a trade-level work queue end to end and ensure tasks didn’t get stuck. They took care of everything from start to finish, and soon we had a smooth process with clear tasks and reliable completion times.
What sets QOP Construction apart is their focus on results, not just hours worked. We get full visibility into completed, ongoing, and stalled tasks. They integrated seamlessly with our tools, and we pay only for verified work. This clarity helped us control backlogs, predict turnarounds, and save time on coordination—without any payment hassles.”
Robert Langford
Chief Operating Officer
Real stories of growth