At QOP Construction, we run clearly scoped operational services for trade contractors, with “done” defined upfront. We measure delivery on completed outcomes that matter to a subcontractor: COI tracking kept current across every GC you work for, submittal and shop-drawing packages logged and out the door, pay apps assembled with the right backups, field documentation and compliance logs kept clean. Hours, seats, or activity that leaves your field team buried in catch-up paperwork don’t count.
TradesBillingCOIs
expertise in
Specialty Contracting
Building stronger, more connected teams
Trade operations that actually get finished
When growth stalls because hiring lags and teams are buried in admin, operations slow down. QOP Construction solves that. We support specialty contractors with targeted recruitment for critical operational roles and outcome-based operations support that owns defined workflows — from trade billing and pay apps to AP, AR follow-up, and document control — delivering measurable results instead of vague “hours.” One partner for hiring and execution, built to scale as your workload grows.
Built to scale growth
Work measured by results
Hire better talent
Outcome based operations support
QOP Construction provides outcome-based operations support for specialty contractors who self-perform trade work and operate under general contractors or prime contractors. We remove administrative bottlenecks so your team can stay focused on field execution, production, and profitability. No hourly outsourcing. No generic admin help. Just completed operational work — delivered consistently.
Field paperwork. Billing. COIs.
A model built around defined outcomes
QOP Construction operates on an outcome-based model, where payment is based on work completed and verified against predefined standards aligned to your trade scope and project requirements. The process begins with a discovery call to identify essential support services and clearly define what “done” looks like for your team. We then align these standards with your systems to ensure seamless workflow integration. For work that is less repeatable or requires continuous coordination, we provide a dedicated specialist on a monthly basis.
How we help
Accounts Payable Invoice Intake
Handle slow, error‑prone invoice processing and approval routing
We handle routine vendor invoice intake, verify details, apply job and cost codes, and route invoices for approval so nothing gets lost or delayed. We capture exceptions and document reasons clearly, giving your team visibility into what’s blocked and why. At QOP Construction, we plug directly into your existing systems so invoices move through your approval process with consistent tracking and audit-ready records.
Subcontractor Compliance
Track and resolve missing lien waivers, COIs, and W‑9s
We manage compliance document workflows, including requesting, tracking, and logging lien waivers, certificates of insurance, and W-9s required for each project. We keep documentation current, flag missing items with clear notes, and escalate blockers so approvals and pay applications are not delayed. QOP Construction ensures compliance steps are visible and auditable, reducing legal exposure and payment friction.
Document Management
Organize and control construction documents to prevent misfiling and delays
We maintain your construction project documentation — RFIs, submittals, transmittals, and revisions — with consistent filing, version control, and due-date tracking. We follow up on responses and escalate blockers with context so your teams aren’t chasing files or status updates. At QOP Construction, we integrate these records into your workflow to create a reliable, searchable trail from request to completion.
Accounts Receivable Follow‑Up
Chase overdue payments and follow up on slow receivables
We run structured follow-up on client invoices and statements, sending from your system, documenting responses, and updating promised payment dates. We log disputes and missing backup with clear context so your internal team has accurate status at a glance. Our work keeps aging receivables visible and actionable without internal staff chasing every account.
Change Order Log & Backup
Update and document change orders to prevent approval gaps
We update and maintain your change order log, attach required backup, and document approval status so downstream billing and cost reporting remain accurate. We chase approver responses and record dispositions to ensure nothing slips behind project execution. QOP Construction keeps these records clean and ready for billing inclusion or audit without leaving status to chance.
Safety Recordkeeping Admin (OSHA Logs)
Maintain accurate, audit‑ready OSHA and safety records
We maintain OSHA incident records and update safety logs with clear dispositions to keep compliance documentation current and organized. We correct records when needed and flag unclear situations so your team can act with context and confidence. Our administrative handling integrates safety recordkeeping into your operations without adding complexity to your workflow.
Tailored Service
Custom work items built around your workflow
You tell us the workflow you want off your plate. We map it into clear work items, define inputs and “done,” set exception rules, then connect it to the right systems so delivery is consistent and auditable with QOP Construction.
Dedicated Full-Time Specialist
Flexible tasks that do not fit our fixed outcome model
If a traditional model fits better, you can work with a dedicated full-time specialist through us. They focus on your workflows day to day, integrate into your tools where needed, and handle a wider mix of tasks that are hard to standardize into work items.
Frequently Asked Questions
Common questions
How do we decide what services to start with?
We start with a discovery call, then prioritize the services creating the most operational load or business risk for your project and finance teams, as long as each one can be defined with clear completion rules that match subcontractor work: pay apps, COI and submittal turnarounds, vendor intake, lien waivers, compliance docs. We only take on services that can be scoped tightly enough to execute consistently across job sites. Priorities stay written down and agreed, not renegotiated every cycle.
How does work enter the workflow?
It depends on the service. Work can enter through integrations, system triggers, scheduled batches, shared queues, or an agreed handoff with your team, so tasks flow cleanly across your financial and project tools. The intake method is defined per service so it matches how a trade contractor’s week actually runs, between job sites, submittal deadlines, and pay-app cycles. The goal is no lost items and no work sitting in someone’s inbox without an owner.
Do you work in our systems or your systems?
Either, depending on what makes delivery clean and trackable against your operational rhythm. We might operate directly in your tools, work from ours, or connect both so the workflow stays aligned across field, office, and finance. The setup fits how your trade teams already run, so completed work is visible and traceable back to a real project and a real pay app, not just a task marked done.
How do you define what counts as “complete”?
Each service is broken into outcome types with written completion rules that reflect how trade work actually progresses: COI logged and current for every GC on the project, submittal approved, RFI closed, change order signed, pay app package assembled, lien waiver collected. If evidence is required, like a confirmation, status change, record update, or log note, that requirement is defined upfront so every completed item carries real audit value. Each work item ties to a defined trade outcome, not just hours logged.
How does pricing work?
Pricing is outcome-based and tied directly to completed work that meets documented completion rules for trade contractors. Each outcome type carries a unit price based on what completion means operationally: a pay app assembled and submitted, an invoice intake batch cleared, AR follow-up closed out, a COI or submittal cycle completed, compliance tracking updated. Most clients use a recurring service commitment with usage applied against completed outcomes. Out-of-scope or blocked items don’t count as completed work, so your spending reflects what was actually delivered.
What does onboarding look like?
We align on scope and outcomes, confirm the intake method, set up the tooling or integrations required, then run a short ramp to validate that completion rules match real day-to-day trade work: how a submittal actually moves, how a change order gets documented mid-job, how a pay app gets assembled at month-end. After that, delivery runs in steady state using the same definitions and pricing, so your internal team gets stable support and predictable outputs instead of one-off coordination overhead.
“Submittals, COI tracking, and change-order paperwork were swallowing our trade superintendents’ time. QOP Construction took over a defined work queue end to end and kept tasks from stalling. They owned everything from start to finish, and soon we had a smooth process with clear tasks and reliable completion times.
What sets QOP Construction apart is their focus on results, not just hours worked. We get full visibility into completed, ongoing, and stalled tasks. They picked up our tools fast, and we pay only for verified work. This clarity helped us control backlogs, predict turnarounds, and save time on coordination—without any payment hassles.”
Robert Langford
Chief Operating Officer
What clients say